Privacy Policy
Updated: 2025
At Novateh LLC (operating as RETADIT), we respect and protect your privacy. This policy explains how we collect, use, and safeguard personal information when you interact with our website or services.
Information We Collect
We may collect:
- Contact information (name, email, phone)
- Pickup or service request details
- Business information related to equipment inventories
- Website usage data (cookies, analytics tools)
How We Use Your Information
- To respond to service inquiries
- To schedule pickups or evaluations
- To provide quotes or documentation
- To improve website functionality
- For internal record-keeping
Sharing of Information
We do not sell or share your personal information with third parties except:
- When required to process a service (e.g., logistics)
- When required by law or legal process
Data Security & Sanitization
We use commercially reasonable measures to protect the information we collect. However, no online system is completely secure.
Novateh LLC uses professional-grade data erasure software (such as Blancco or equivalent) to perform data sanitization in accordance with NIST 800-88 guidelines. For non-functional or high-security assets, we provide physical destruction of storage media. We do not store, access, or share any data found on client devices.
Your Choices
You may request that we update or delete your stored information at any time by contacting us.